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Ohio Senate confirms new COO for BWC

Sept. 2, 2020

Patricia “Trish” Harris steps into chief operating officer’s role

COLUMBUS — A Cincinnati native and longtime veteran of the Ohio Bureau of Workers' Compensation (BWC) assumes the role of chief operating officer this week following her confirmation by the Ohio Senate today.

Patricia “Trish" Harris, who joined BWC as an intern in 1991, succeeds Kevin Abrams, who retired Monday after nearly four decades with the agency.

“Trish has served BWC in a variety of roles, demonstrating excellence, commitment, and expertise to our customers and our agency time and again,” said BWC Administrator/CEO Stephanie McCloud. “I have every confidence in her abilities and welcome her to her new role.”

As COO, Harris will provide oversight of all claims and employer operations statewide, including BWC’s customer contact center and the policy support department.

“I am honored to be appointed and excited to get started,” said Harris.

Harris joined BWC full time as a claim services specialist in 1991 while still a student at Xavier University. She later worked in BWC’s Training Department, earning Employee of the Year in 2006, where she created training workshops that specifically targeted newly formed small and minority businesses. She’s also served as manager of the Cincinnati Service Office and most recently as chief of claims services.

Harris received her bachelor's degree in organizational leadership from Xavier University and completed a master's degree in adult and higher education from the University of Missouri.

Click here for a photo of Harris.

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Media Contacts:
Tony Gottschlich, 614-644-4940 or 614-296-1734, tony.gottschlich@bwc.state.oh.us

Kim Norris, 614-728-8045 or 614-361-0202, kimberly.norris@bwc.state.oh.us 

Established in 1912, the Ohio Bureau of Workers’ Compensation is the exclusive provider of workers’ compensation insurance in Ohio and serves 249,000 public and private employers. With nearly 1,800 employees and assets of approximately $28 billion, BWC is the largest state-run insurance system in the United States. Our mission is to deliver consistently excellent experiences for each BWC customer every day. For more, visit www.bwc.ohio.gov.